Privacy Policy

Who we are

Lotus Florist ("we", "us", "our") is a UK-based wedding and civil ceremony floral stylist. This page explains what personal information we collect through this website and how we use it. This page is maintained by Lotus Florist and may be updated from time to time.

Information we collect

• Enquiry details — name, email, phone, event date, venue, budget, message and any preferences you share via our enquiry form.
• Newsletter — email address when you subscribe to seasonal letters.
• Technical data — basic browser and device information used to keep the site secure and functional.

How we use it

• To respond to your enquiry, prepare proposals and coordinate your booking.
• To send you the newsletter you opted in to (you can unsubscribe at any time).
• To keep the site secure and improve its content.

Cookies

We use essential cookies and local storage to remember your consent choice and to keep the site working. Optional analytics cookies are only used if you accept them via the cookie banner. You can clear cookies through your browser at any time to reset your choice.

Sharing & storage

Enquiry and subscriber data is stored securely with our backend and email providers under contract. We do not sell your data. We share it only where necessary to deliver our service (for example, with a venue coordinator on your behalf) or where required by law.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data, and object to certain uses. Email us at hello@lotusflorist.co.uk and we will respond within 30 days.

Contact

Questions about this policy? Reach us at hello@lotusflorist.co.uk.